Effective Date: 21/11/2024

Entobel Ba Ria – Vung Tau Company Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website or engage with our services. By accessing or using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with our website, use our services, or contact us. This includes:

A. Personal Information You Provide

Contact Information: Name, email address, phone number, and company details.

Communication Data: Emails, chat logs, and other correspondence with us.

B. Automatically Collected Information

Usage Data: We collect information about your use of our website, including IP addresses, browser types, device types, pages viewed, time spent on pages, and referral sources.

Cookies and Tracking Technologies: We use cookies and similar technologies to track user behavior and enhance the experience on our website (for more details, refer to our Cookie Consent).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services.

To process your orders, transactions, and payments.

To communicate with you regarding your inquiries, requests, or services.

To send marketing communications, updates, and offers (you can opt-out at any time).

To comply with legal obligations and resolve disputes.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your personal data in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist in operations like payment processing, email services, or analytics.

Legal Compliance: We may disclose your information to comply with legal requirements, court orders, or government authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. If you wish to request the deletion of your data, please contact us.

5. Your Rights

Depending on the laws applicable in your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.

Correction: Update or correct your data if it is inaccurate.

Deletion: Request the deletion of your data, subject to legal exceptions.

Opt-Out: Opt out of receiving marketing communications from us.

Data Portability: Request your data in a structured format to transfer to another service.

To exercise your rights, please contact us at the details provided below.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

7. International Data Transfers

If you access our services from outside Vietnam, please be aware that your personal data may be transferred to and processed in Vietnam or other countries with different data protection laws. By using our services, you consent to such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices. Please review this policy periodically.

9. Contact Us

If you have any questions or complaints about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

Entobel Ba Ria – Vung Tau Company Limited

Address: Lot 05, Street N3, Dat Do I IZ, Phuoc Long Tho Ward, Dat Do District, Ba Ria – Vung Tau

Email: info@entobel.com